TERMS & CONDITIONS
1. QUOTATIONS
a. All quotations are valid for 30 days only, and are subject to change should the scope of requested design/print project change.
b. Any change to quotations will be in consultation with the client.
2. PRICING
Prices displayed on this website and associated promotional materials are subject to change at any time due to supplier price changes. OHSO CREATIVE aim to keep the prices on this website up to date but do not make any promise to do so. Please enquire direct to OHSO CREATIVE for an accurate artwork and/or printing quotation.
3. PAYMENT
a. Cash on delivery for all non-account holders.
b. Account Holders - Payment for all artwork/s and/or printed materials are due within 14 days of the supplied invoice date.
c. OHSO CREATIVE accepts payments of cash, direct deposit and cheque.
d. If a cheque is dis-honoured a fee of $35 will be incurred.
4. ARTWORK APPROVAL/PROOFING
a. With each project a maximum of three (3) initial design concepts will be provided, unless agreed otherwise. Once artwork/s have been finalised an approval form will be provided to the client. No project will be printed without final approval of artwork/s from the client, and an approval form has been signed and returned to OHSO CREATIVE.
b. Color variation from your computer screen (RGB) to printed colors (PMS/Pantone or CMYK) colors can vary significantly. Different stocks and finishes can also result in a variation of colour. If you require ‘exact colour’ matching for your project OHSO CREATIVE highly recommend that you request an Epson proof prior to approval of artwork/s, assuming that you are not able to supply existing printed material. If colour matching is not requested we will match the print material accurately to the colour properties of the approved artwork/s.
c. Whilst every effort is made to ensure proofs are correct, final proof reading is the responsibility of the client. If proofing errors are found after artwork/s have been signed, printed and received by the client any re-printing required will be at the expense of the client.
5. PRINT
a. All print suppliers contracted by OHSO CREATIVE have distinguished reputations for their quality of service/product and mishaps are a very rare occurrence. OHSO CREATIVE will do everything we can to resolve printing issues but stress that this business does not do its own printing so cannot be held accountable if the client is unhappy with any of the following: colour variation, product delivery time, condition of product upon delivery, necessity or quality of printed proofs, typing or content errors. (these examples do not exclude any other printing issues).
b. For all printing we urge clients to organise artwork approvals at least 2-3 weeks before print material is required in case of the slim possibility of errors or mishaps thoughout the printing process.
6. DELIVERY
OHSO CREATIVE can arrange to have printed materials delivered anywhere in Australia.
7. ADVICE
It is not the intention of OHSO CREATIVE to sell professional advice. Advice is given free and true as far as we know but cannot be taken as guaranteed truth, more of an opinion. OHSO CREATIVE can not be held accountable for apparent misleading advice and urges clients to seek outside opinion on any advice that is given.
8. LIABILITY
OHSO CREATIVE will not be held liable for any loss of business, business interruption, loss of business information, or any other form of loss caused by our work which never goes public unless it has been approved by the client so the client is held fully liable for their own actions.
9. COPYRIGHT
a. OHSO CREATIVE retains copyright of all graphic artwork and design layouts used in any projects produced. No part of any artwork/s produced can be used for any purpose other than originally agreed upon by any entity without expressed permission from the creator and to do so is an infringement of copyright laws.
b. Copyright license agreements can be released to clients at additional cost giving them the right to reproduce the work as stated in the agreement.
c. Copyright ownership of artworks, logos and designs can be sold to clients at additional cost giving them exclusive rights to the work. In any case, OHSO CREATIVE retains the right to use any artwork/s for portfolio purposes.
10. PRIVACY POLICY
OHSO CREATIVE will never give out or sell any of your personal information to anyone for any purpose. Any personal and contact details gathered on this web site will only ever be used for our own contact purposes.
Copyright © 2008 OHSO CREATIVE. All rights reserved.
